COVID 19 – The measures taken by Refuge de la Traye
GENERAL
Wearing the mask is mandatory for employees as well as for you until your room. If you need, you can buy one at the front office.
The temperature reading of each employee before starting work, under the aegis of a designated person in charge.
The provision of a temperature thermometer device for customers at the entrance.
You’ll find hand sanitizers at all strategic points in Le Refuge.
The acquisition of a device allowing a disinfection of all the surfaces, with an adapted disinfectant product.
RESTAURANT
Reservation required for lunch and dinner.
Breakfast will be served at the table.
Seating of a maximum of 6 persons.
1 metre distance between tables will be insured.
Displayed menu or digital version.
Individual table condiments.
ROOMS
The service will be performed on request.
The rooms will be ventilated and strictly sanitized between each stay.
TRANSFER
The car will be sanitized after each transfer.
Wearing a mask is mandatory for the driver as well as for you.
For health and safety reasons, we’ll not provide water and magazine anymore.
As much as possible, we’ll not gathered different clients during the transfer.
SPA
Before each treatment, massage, sauna or bath, you need to take a shower in your room. If you need, the outside shower is still available.
During direct personal treatments or massages, the mask is mandatory for you and the spa employee.
Use of the Jacuzzi, Sauna, hammam and milk bath may only be used by family/couple at one time – therefore reservation is obligatory.
Use of Iyashi Dom, Wellsystem, Mostleds and Stendo machines must be reserved.
A full disinfectant cleaning will take place between use.
For health and safety reasons, the hay bed is not available.
SPORTS ROOM
1 metre distance between machines will be insured.
A towel on the machine seat is obligatory. Please sort your towels directly in the special box.
A full disinfectant cleaning will take place between use.
TOWELS
Towels for the spa and sports room will be provided and left in your room daily.
**Prior to entering the spa and sports room, your temperature will be taken and registered for security reasons**
ACTIVITIES
All communal activities such as Painting, Pottery, Archery, Rifle shooting, zip line, acrobranching, electric biking may only be used by family/couple at one time – therefore reservation is obligatory.
A full disinfectant cleaning will take place between use.
Blowpipe shooting is not available for security reasons due to social distancing.
Yoga mats will be fully disinfected between uses.
Wearing the mask is mandatory when the social distancing can’t be respected.
Before practicing an activity, you’ll need to wash/sanitize your hands.
PEDAGOGICAL FARM
The farm has been created for the children and may only be used by the same family/group – therefore reservation is obligatory.
We will provide hand sanitizers and regulate the distance between the animateur and the children at all times.
A full disinfectant cleaning will take place between use.
Happy Stay @ the Refuge de la Traye…Welcome Home
